# General Terms and Conditions

## 1. Scope of Services

Kevin Veen-Birkenbach, operating under the business name "Beratungs- und Coachingdienstleistungen," provides various services including consulting, coaching, educational services, freelance assignments, and project-based work.

## 2. Payment Terms

- Payment is due upon booking any service.
- In case of cancellation more than 30 days before the scheduled service, the client is entitled to a full refund.
- If cancellation occurs less than 30 days but more than 14 days before the service, 50% of the total fee will be retained.
- For cancellations less than 14 days prior to the service, 100% of the total fee will be retained.
- If the service is cancelled by Kevin Veen-Birkenbach for any reason, the client is entitled to a full refund.

## 3. Contact Information

Kevin Veen-Birkenbach
Beratungs- und Coachingdienstleistungen
Afrikanische Straße 43, 13351 Berlin, Germany
Phone: +491781798023
Email: kevin@veen.world

## 4. Tax Identification

VAT ID: 23/569/00564

## 5. Amendments and Validity

These terms and conditions are subject to change. The version valid at the time of booking will apply.